Bexleyheath, UK

Frequently Asked Questions

Frequently Asked Questions

Useful Information

Our double-glazing solutions are crafted with precision, using high-quality materials and the latest technology to ensure superior performance, aesthetics, and durability.

Absolutely! We offer a wide range of customisation options, including colours, finishes, and hardware, to ensure your new windows and doors perfectly complement your home’s style.

Our products are designed with energy efficiency in mind, featuring advanced glazing technology and insulation properties that help reduce your energy bills and increase your home’s comfort.

Our windows and doors come equipped with state-of-the-art security features, including multi-point locking systems, to provide you with peace of mind and keep your home safe.

Our products are low maintenance and easy to clean. We recommend a gentle wash with soapy water for UPVC frames and glass, avoiding abrasive materials that could cause scratches.

Our professional installation team will handle everything, from measurement to installation, ensuring minimal disruption. The process duration varies depending on the project’s scale, but we strive to complete installations efficiently and cleanly.

Yes, our 10-year guarantee is fully transferable to the new homeowners, providing them with the same peace of mind and assurance.

Planning permission isn’t normally required for replacing existing windows and doors. However, if you live in a listed property or on designated land such as a conservation area, you should consult with your local planning authority before any works are carried out to your home. For conservatories & porches your local authority will have regulations of their own.

You can book a quotation by calling our office or filling out our online form. A member of our team will then get in touch to arrange a convenient time for your consultation.

FENSA is a government-authorised scheme that monitors building regulation compliance for replacement windows and doors. It’s important as it ensures your installations are legally compliant.

All double and triple-glazed windows have energy ratings. These energy ratings let you know how well a window will retain heat, expressed as a rating from E to A++.

All our UPVC double glazing windows achieve an A rating or higher.

An ‘A’ rating on the BFRC scale signifies the highest level of energy efficiency for windows, helping to reduce heat loss and save on energy bills.

We have every confidence in our high quality products, we provide all our customers an extensive 10 year written guarantee which is backed by QANW  (Quality assured National Warranties) for extra piece of mind. Our 10 Year Guarantee covers all aspects of workmanship including moving parts, such as handles, hinges and locks as well as glazing.